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Enterprise Knowledge Management | Enterprise Search and Retrieval
Enterprise Search and Retrieval: Direct Path to Information

To achieve business objectives, knowledge workers need access to relevant information to make informed and timely decisions. Information, however, must be relevant to avoid overburdening an employee with unnecessary data, or under-serving them with lack of detail. And to enforce the organisation’s security posture, information needs to be well protected to ensure that it is transparent only to authorised knowledge workers.Belay provides Enterprise Search and Retrieval solutions that span disparate information sources and integrates seamlessly with existing infrastructure. Our aim is to provide knowledge workers with the ability to gain valuable business insight with little training or expertise. With our solutions, we unlock corporate information (for example, multiple file shares containing duplicate copies and different versions of documents) that would otherwise be hard to find. Belay’s solutions provide a clear, direct and quick path to relevant information.

Benefits of our Enterprise Search solutions include:

  • Improved decision making with relevant information from sales records, internal memos, financial reports, relevant industry websites, and more
  • Reduction in the time knowledge workers spend looking for information or recreating documents that are ‘somewhere in the system’ and too difficult to locate
  • Reduce the cost and the time invested in complying with government or industry regulations

Belay’s Enterprise Search and Retrieval solutions: We select from the following technologies to build Search and Retrieval solutions:

Autonomy

Human-friendly or unstructured information is not naturally found in the rows and columns of a database, but in documents, web pages, presentations, videos, phone conversations, emails and IMs. We are facing an increasing deluge of unstructured information, with 80% now falling into this category and, according to Gartner, the volume of this data doubles every month. As the amount of unstructured information multiplies, the challenge for the modern enterprise is trying to understand and extract the value that lies within this vast sea of data, whilst minimizing the risk.

Many companies believe that access to information is the answer to dealing with the unstoppable spread of information of all forms – if people can find information, they can process it themselves. Autonomy believes that although access to information is important, there is far greater value in forming an understanding of data and automatically processing it, freeing up people to focus on higher-value activities that computers are unable to do.

By providing a pan-enterprise software infrastructure that automates advanced operations, Autonomy presents customers with a compelling value proposition. With this ability, Autonomy enables organizations to penetrate their information silos, derive maximum value from their corporate assets, and boost productivity while minimizing the risks endemic to information proliferation.

Autonomy is the acknowledged leader in pan-enterprise search. Enterprise search platforms automate the retrieval, processing, and management of information throughout a global organisation, transcending company divisions, operating systems, language-barriers and file types; and provide unrivalled performance, scalability and fault tolerance.

Microsoft Enterprise Search

Enterprise Search from Microsoft combines the simplicity and cost advantages of entry-level solutions ith a feature set typically found only in high-end solutions. Microsoft provides a search experience that is at the same time richly innovative and comfortably familiar. Simple but powerful query syntax yields rich results that include content summaries, hit highlighting, and Best Bets; flexible navigation and sorting helps users refine their queries with as little as one click. And, with new relevancy elements that take into account factors such as click distance, anchor text, URL depth, metadata extraction, language detection, and file-type biasing, results are attuned to the needs of information workers in the enterprise.